1. TERMS
1.1 In this Privacy Policy (“Policy”), Cloud Services for SME Technology Limited (微企雲商科技有限公司) (“CanCan Group® ”, “we”, “us” or “our”), explains how Data is collected, used, maintained, disclosed and transferred by us. We will use all Data strictly in accordance with our contractual agreements with you and/or as required or permitted by law. All capitalized terms used but not defined in this Policy have the meaning ascribed to such terms in the terms of service (the “TOS”), which should read together with this Policy.
1.2 You may be referred to in this Policy as “you” or “your”, or may be referred to specifically in your applicable role as an Administrator or an Authorized User (each as defined in the TOS). If you entered into the TOS on behalf of a company or other legal entity, the terms “you” or “your” shall also refer to such entity, its users, and its affiliates, as applicable.
2. DATA AND COLLECTION METHODS
2.1 “Data” shall mean (i) the identifiable information of yourself (or, if applicable, the business entity you represent) provided by you or collected by us, including (a) in connection with a customer that is an individual as opposed to a business entity, your name, e-mail address, postal address, telephone numbers, billing information, usage information (such as user activity, configuration of the device, performance metrics data) and log information (such as IP address, ISP, browser type, clickstream data, security information, errors and crashes), and (b) in connection with a customer that is a company or other business entity, the company’s name, company’s business license, company’s employee list with employee’s name, position and contact information, company postal address, name of contractor person, telephone numbers, contact information company bank account information; and (ii) the Financial Data.
2.2 We collect Data from you when you: (i) register to the Service, (ii) use the Service, (iii) visit our Site, and (iv) contact our support team or provide feedbacks to us.
2.3 Our Site also collects certain Data by automated means. For example, when you visit our Site we track certain information about your computer and internet connection, such as the IP address of your computer and/or internet service provider, the date and the time you access our Site, the internet address of the website from which you clicked a link to our Site (if applicable), the computer technology you are using and your movements and preference on our Site. We use technology that many other website employ, including “cookies” or small data files stored on your computer’s hard drive to collect information in connection with future visits to our Site, to recognize you as a previous visitor, or to track and learn from your activity on our Site in order to improve the Service.
3. COLLECTION PURPOSES, USE OF DATA
3.1 Data may be used by us as a result of your use of the Services when you, or your Authorized User (if you are Administrator), input or upload information into the Service. For example, customers who use our expense services may upload Data about themselves or their employees for the purposes of their financial administration and planning.
3.2 The use of Data will be limited to the following purposes: (i) to provide and deliver the Services; (ii) to prevent or to address any service or technical problems; (iii) to respond to your request or instructions, or to provide you service or support; (iv) for any other purpose as provided for in the TOS between us and you, or as otherwise authorized by you; (v) to publish or share combined information (including the Data) from many users, but only in a way that would not allow you or any other person to be identified. For example, we or our third party partner may publicly report the aggregated findings of the research or analysis, but only in a way that would not allow you or any other person to be identified; and (vi) in accordance with or as may be required by law.
3.3 We only use your Data in accordance with your instructions or as provided in the TOS and this Policy. Administrators are responsible as data controllers for ensuring (i) Authorized Users receive proper notice of your privacy practices, and (ii) Data is obtained in accordance with all applicable laws. Because the Data is under your control, you or the Administrator are responsible for providing appropriate notice and choice to the Authorized Users regarding our processing of Data on your behalf. If an Authorized User has any questions or concerns related to our handling of Data, such Authorized User should first contact the Administrator, and the Administrator may contact us as described in the “How to Contact Us” section. We will then work with you or the Administrator to address the concern.
4. DATA TRANSFERS TO THIRD PARTIES
We may share Data with third-parties as follows: (i) with the CanCan Group® affiliates consistent with this Policy; and (ii) trusted agents, consultants and service providers to perform business related functions such as service providers that help support the Services.
5. OTHER DISCLOSURES
5.1 Under certain circumstances, we may be required to disclose Data in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
5.2 We may disclose Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency, or in the good faith belief that such action is necessary (a) to comply with a legal obligation, (b) to protect or defend our rights, interests or property or that of third parties, (c) to prevent or investigate possible wrongdoing in connection with the Application, the Site or our Services, (d) to act in urgent circumstances to protect the personal safety of users of the Application, the Site, our Services or the public; or (e) to protect against legal liability.
5.3 Where it relates to Data, we will attempt to refer any request for disclosure of personal information by public authorities, including those received for national security or law enforcement reasons, to you. We may, where legally obligated to do so, disclose personal information to law enforcement or other government authorities, in which case we will notify you of such a request (unless prohibited by law to do so).
6. SECURITY
6.1 We maintain reasonable and appropriate security measures to protect Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
6.2 While we employ security measures to protect Data in our Services, you and/or your Authorized Users (if you are Administrator), should only access the Services within a secure environment and take appropriate steps to always ensure that login credentials and passwords are kept safe at all times. You should notify us as soon as possible if you become aware of any misuse of your password or your account, and immediately change your password within the Services.
7. GENERAL DATA REQUESTS
7.1 If an Authorized User has any questions or concerns about the processing of Data, the Authorized User should contact your Administrator, who controls the data. Upon the request by the Authorized User, the Administrator may update, correct, amend or remove the Data, based on its own discretion. You acknowledge that prior to the Administrator’s approval, any Financial Data could be withdrawn, amended or updated by the Authorized User who submits such Financial Data. Notwithstanding of the foregoing, after the Administrator approves such Financial Data, only the Administrator or the Authorized User who was granted such authority by the Administrator may have the right to amend or correct such Financial Data, but in no event such Financial Data could be removed or deleted.
7.2 Similarly, any third party, other than the Authorized Users, who seeks to access Data, or to correct, amend, or delete Data that is inaccurate, should direct their query to the respective Administrator.
7.3 Alternatively, if you are the Administrator, and have any questions or concerns about the processing of Data or your account, you can refer to your TOS or other applicable contractual documents with us, or contact us directly for further information.
8. HOW TO CONTACT US
If you have any questions regarding this Policy, you can contact us as follows:
Email: info@cancangroup.com
Alternatively, by regular mail addressed to:
Unit 235, 2/F, Building 12W, Phase 3, Hong Kong Science Park, No. 12 Science Park West Avenue, N.T., Hong Kong
9. AMENDMENTS
CanCan看看TMreserves the right, at its sole discretion, to modify this Policy, at any time. If we modify the Policy, we will provide you with reasonable notice prior to the modifications taking effect either by emailing the email address associated with your account or by posting the modification on the Site. You can review the most current version of the Policy at any time by visiting this page. We will also update the “Last Updated” date at the top of this Policy so that you will know when the latest update to this Policy occurred. By continuing to access or use the Service after we have provided you with notice of a modification or have posted a modification on the Site, you are indicating that you agree to be bound by the modified Policy. If any change to this Policy is not acceptable to you, your only remedy is to cancel your account and cease using the Services.
